Founded in 2005 by a British entrepreneur and London&#x2019;s premier fashion manicurist, butter LONDON catapulted into the runway world bringing a refreshingly hip and better-for-you fashion sense to nail care. With a trailblazing approach fueled by our skincare-inspired ingredient philosophy, butter LONDON creates fun, imaginative, good-for-you makeup, body, and nail care products using our same ingenious approach to formulas. With our toxin-free lacquers and clean nail treatments, butter LONDON strives to leave you feeling posh and polished for Feel Good Beauty you can trust.

About Us

The name &quot;butter LONDON&quot; is inspired by our founders&apos; love for the city of London and their desire to create a brand that offered high-quality, fashionable nail polish without harmful chemicals. The &quot;butter&quot; part of the name is meant to convey the smooth, luxurious feel of their products. The brand was founded with a rebellious spirit, aiming to offer unexpected colors and long-lasting beauty products, all while avoiding common toxic ingredients found in many nail polishes.

What does butter LONDON Mean?

No. We are a cruelty-free brand and do not test our products or ingredients on animals. We are committed to ethical sourcing and manufacturing practices.

Do you test your products on animals?

Learn about how to set up a wholesale account.

If you&apos;re interested in carrying our products, please submit a request through our Contact Form. A member of our sales team will follow up with next steps.

Wholesale Requests

We offer customer support by phone at 206-525-0847, but due to high call volumes, we recommend searching our FAQ section, using our live chat, or submitting a contact form for faster service. These digital options typically provide quicker response times and allow our team to assist you more efficiently.

Can I contact Butter London by phone?

Our products are proudly formulated and manufactured in the USA. We partner with trusted labs and suppliers who meet rigorous quality standards.

Where are your products produced?

Learn how to request information for PR or Brand Ambassadors.

For press inquiries, collaborations, or brand ambassador opportunities, please reach out to: pr@butterlondon.com or brandsocial@butterlondon.com

PR & Brand Ambassador Requests

Interested in joining our team? Visit our Career Page to explore open roles and apply. We&apos;re always looking for passionate, creative individuals to grow with us.

Careers

Astral Brands is the parent company of butterLondon, P&#xDC;R Cosmetics, COSMEDIX and Aloette dedicated to clean, innovative, and high-performance products.

What is Astral Brands?

butter London

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Gift Cards

New Customer Welcome Offer

I can't locate my gift card code, where can I find it?

How do I check the balance on my gift card?

What is Butter London's reward program?

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Does butter London VIP program have a monthly fee?

As a member, do I have to shop every month?

Can I buy from butter London without a membership?

When will I be charged the monthly fee for the membership program?

How do I pause or cancel my membership?

How long can I pause my membership?

Membership

Accounts & Rewards

Where do you ship?

How much do you charge for shipping?

Do you offer express shipping?

Why can't some items be shipped to certain states?

Why can't some items be shipped to certain countries?

How long before my order will ship?

What are your shipping options?

Do you require a signature?

What is your estimated shipping time?

What do I do if my package is missing?

How can I check the status of my order?

How can I edit the shipping address on my order?

How can I cancel an order?

Shipping & Delivery

What is your return policy?

How long does it take to process a return?

What do I do if my order arrives damaged or missing items?

If an item is returned that was purchased on a gift card, how are the funds returned?

Can I return product I did not purchase from your website?

Returns & Refunds

Discount Codes

I can't find a product you used to sell, has it been discontinued?

What if my favorite product or shade is out of stock?

How do I modify or cancel an order?

What payment methods do you accept?

How do I purchase a gift card?

Where can I use my gift card?

How do I redeem my gift card?

Do gift cards expire?

Why won't my discount code apply to my order?

Is my payment data safe with you?

Do you have promotions or special offers?

Ordering & Payments

Do your products contain parabens?

Are your products natural, organic or vegan?

Is there traces of nuts in your products?

Where are your ingredients from?

How do I use your products?

Can I get a sample?

Do I need to use a top coat and/or base coat with the treatment polishes or jelly nail treatments?

When using Mellow the Yellow, do you use nail polish remover and when?

I received my Nail Lacquer, and the product looks separated. Is this normal?

I received my Nail Lacquer, and it feels very thick. Is this normal?

What does 21X mean?

What is Pure Colour 21X Nail Lacquer?

How do I apply Pure Colour 21X for best results?

What makes the curved brush on Pure Colour 21X special?

How long does Pure Colour 21X take to dry?

What are the key beneficial ingredients of Pure Colour 21X?

How does the formula of Pure Colour 21X improve nail health?

What's the cost per manicure using Pure Colour 21X?

What's the difference between Patent Shine 10X and Pure Colour 21X Nail Lacquers?